Privacy Policy

Perk Media LLC ("Perk Media," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of users, publishers, advertisers, media buyers, partners, and visitors who use our mobile applications, websites, advertising services, SDKs, dashboards, and related products.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our apps, visit our websites, receive push notifications, interact with advertisements, participate in rewards or offers, or engage with our advertising, user acquisition, and media buying services.

By using our apps, websites, platforms, or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Perk Media LLC builds and operates mobile applications, digital products, advertising technology, user acquisition campaigns, media buying activities, app monetization solutions, and performance marketing services.

Our services may include:

• Mobile applications and games
• Reward-based apps and offer experiences
• Advertising and app monetization
• Media buying and user acquisition campaigns
• Push notifications and engagement messages
• Analytics, attribution, and performance tracking
• Publisher and advertiser dashboards
• SDK integrations and advertising technology tools

2. Information We Collect

We may collect information directly from you, automatically from your device, or from third-party partners such as advertising networks, analytics providers, attribution platforms, publishers, app stores, and media buying platforms.

2.1 Information You Provide to Us

Depending on the app or service, you may provide:

• Name
• Email address
• Username or account ID
• Login information
• Support request details
• Payment or payout-related information, where applicable
• Business contact information if you are a publisher, advertiser, media buyer, or partner
• Any information you submit through forms, dashboards, customer support, or communication channels

2.2 Information Collected Automatically

When you use our apps, websites, SDKs, or advertising services, we may automatically collect:

• Device type and model
• Operating system and version
• App version
• IP address
• Country, region, city, or approximate location derived from IP address
• Language settings
• Time zone
• Device identifiers, such as advertising ID, Android Advertising ID, IDFA where permitted, app instance ID, or similar identifiers
• Push notification token
• Browser type and version
• Usage activity
• App opens, sessions, clicks, impressions, installs, conversions, and engagement events
• Crash logs, diagnostics, and performance data
• Referral source and campaign information
• Ad interaction data
• Fraud prevention and security signals

2.3 Advertising and Attribution Data

Because Perk Media operates advertising, media buying, and user acquisition activities, we may collect and process advertising-related data, including:

• Ad impressions
• Ad clicks
• Installs
• In-app events
• Conversions
• Campaign ID
• Creative ID
• Publisher ID
• Source, sub-source, placement, and traffic channel
• Cost, payout, revenue, EPC, eCPM, CR, ARPDAU, and performance metrics
• Attribution data from third-party measurement partners
• Postback data
• Anti-fraud signals
• Device and engagement signals used to measure campaign performance

2.4 Push Notification Data

If you allow push notifications, we may collect and use:

• Push notification token
• Device information
• Notification delivery status
• Notification open events
• Engagement events
• App activity related to notifications

You can disable push notifications at any time through your device settings.

2.5 Cookies and Similar Technologies

Our websites, dashboards, and web-based services may use cookies, pixels, tags, local storage, SDKs, and similar technologies to:

• Keep users logged in
• Analyze traffic
• Measure campaign performance
• Detect fraud
• Personalize content
• Improve advertising relevance
• Track conversions and attribution
• Secure our services

You can control cookies through your browser settings, although disabling cookies may affect certain features.

3. How We Use Information

We use collected information for the following purposes:

3.1 To Provide and Operate Our Services

We use information to:

• Operate our apps, websites, dashboards, SDKs, and platforms
• Create and manage user accounts
• Provide app features and reward experiences
• Deliver customer support
• Process support requests
• Maintain app functionality
• Improve product stability and performance

3.2 Advertising, Media Buying, and User Acquisition

We use information to:

• Run user acquisition campaigns
• Deliver, measure, and optimize ads
• Attribute installs and conversions
• Analyze campaign performance
• Prevent invalid traffic and fraud
• Improve ad targeting where permitted
• Measure return on ad spend
• Support publishers, advertisers, and media buyers
• Generate reporting and analytics

3.3 Push Notifications and User Engagement

We use push notifications to:

• Send app updates
• Deliver reward-related messages
• Remind users about app activity
• Share promotional messages
• Notify users about features, offers, or account activity
• Improve retention and engagement

You may opt out of push notifications at any time using your device settings.

3.4 Analytics and Product Improvement

We use data to:

• Understand app usage
• Improve user experience
• Fix bugs and crashes
• Analyze retention and engagement
• Test new features
• Improve app performance
• Build better products and advertising tools

3.5 Security, Fraud Prevention, and Compliance

We use information to:

• Detect and prevent fraud
• Prevent abuse, bots, fake installs, invalid traffic, and suspicious activity
• Protect users, publishers, advertisers, and partners
• Enforce our terms and policies
• Comply with legal obligations
• Respond to lawful requests from authorities where required

4. Legal Bases for Processing

Where required by applicable law, including GDPR, we rely on one or more legal bases to process personal information:

• Consent: when you agree to specific processing, such as push notifications, personalized advertising, or tracking where required.
• Contract: when processing is necessary to provide our services or fulfill agreements.
• Legitimate interests: when processing is necessary for business operations, analytics, security, fraud prevention, advertising measurement, product improvement, and service optimization.
• Legal obligation: when processing is necessary to comply with applicable laws, regulations, or lawful requests.

5. How We Share Information

We may share information with trusted third parties when necessary to operate, improve, monetize, advertise, secure, or support our services.

5.1 Service Providers

We may share information with providers that help us with:

• Hosting and cloud infrastructure
• Analytics
• Crash reporting
• Customer support
• Email delivery
• Push notification delivery
• Fraud prevention
• Security monitoring
• Payment or payout processing, where applicable
• Database, storage, and technical operations

5.2 Advertising and Monetization Partners

We may share data with advertising and monetization partners, including:

• Ad networks
• Offerwall partners
• Demand-side platforms
• Supply-side platforms
• Mediation platforms
• Attribution and measurement partners
• Media buying platforms
• Publishers and advertisers
• Fraud detection providers

This may include device identifiers, IP address, app activity, ad interaction data, attribution data, conversion events, and other data needed to deliver, measure, prevent fraud, and optimize advertising campaigns.

5.3 Business Partners

If you interact with a third-party offer, advertisement, reward campaign, or partner service, information may be shared with that partner to validate activity, attribute conversions, prevent fraud, and provide rewards where applicable.

5.4 Legal and Compliance

We may disclose information when we believe it is necessary to:

• Comply with applicable law
• Respond to lawful requests
• Protect our rights and property
• Enforce our terms
• Investigate fraud or abuse
• Protect users, partners, and the public

5.5 Business Transfers

If Perk Media LLC is involved in a merger, acquisition, investment, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

6. Personalized Advertising and Tracking

Some of our apps and services may use advertising identifiers or similar technologies to support advertising, attribution, fraud prevention, and campaign optimization.

Where required by law or platform policy, we will request consent before using data for personalized advertising or tracking. You may control personalized advertising through your device settings.

For Android devices, you can manage your advertising ID and ad personalization settings in Google settings.

For iOS devices, you can manage tracking permissions through your device privacy settings.

Please note that disabling personalized advertising does not mean you will stop seeing ads. It means the ads may be less relevant.

7. Push Notifications

We may send push notifications if you allow them. Push notifications may include:

• App updates
• Reward reminders
• Promotional messages
• Feature announcements
• Engagement messages
• Account or activity alerts

You can opt out of push notifications at any time through your device settings. If you disable push notifications, you may still receive important service-related communications through other available channels where applicable.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services
• Maintaining accounts
• Measuring advertising performance
• Preventing fraud
• Resolving disputes
• Complying with legal obligations
• Enforcing agreements
• Maintaining business records

Retention periods may vary depending on the type of data, legal requirements, business needs, fraud prevention requirements, and partner obligations.

When information is no longer needed, we will delete, anonymize, or aggregate it where reasonably possible.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Access controls
• Encryption where appropriate
• Secure infrastructure
• Monitoring and logging
• Fraud detection systems
• Internal security procedures
• Limited access to personal information

However, no system is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

10. International Data Transfers

Perk Media LLC may process information in countries other than your country of residence. Our service providers, advertising partners, infrastructure providers, and business partners may also process information globally.

Where required by applicable law, we use appropriate safeguards for international data transfers, such as contractual protections, standard contractual clauses, or other legally recognized transfer mechanisms.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing
• Restrict certain processing
• Withdraw consent where processing is based on consent
• Request data portability
• Opt out of certain advertising, tracking, or sale/share activities where applicable
• Lodge a complaint with a privacy regulator

To exercise your rights, contact us using the details in the "Contact Us" section.

We may need to verify your identity before responding to certain requests.

12. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

• The right to know what personal information we collect, use, disclose, sell, or share
• The right to request deletion of personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit the use of sensitive personal information, where applicable
• The right not to be discriminated against for exercising privacy rights

Perk Media LLC may share certain identifiers, internet or network activity, device information, advertising data, and analytics data with advertising and measurement partners for purposes such as cross-context behavioral advertising, attribution, analytics, fraud prevention, and campaign optimization.

Where required, you may opt out by contacting us or using available platform-level privacy controls.

13. European Economic Area, United Kingdom, and Switzerland Users

If you are located in the EEA, UK, or Switzerland, you may have additional rights under applicable data protection laws, including GDPR or similar laws.

You may contact us to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

Where processing is based on legitimate interests, you may object to processing by contacting us. We will review your request in accordance with applicable law.

14. Children's Privacy

Our services are not intended for children under the minimum age required by applicable law, unless a specific app clearly states otherwise and complies with applicable children's privacy requirements.

We do not knowingly collect personal information from children without appropriate consent where required. If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.

Developers, publishers, and partners using our services must comply with all applicable children's privacy laws and platform policies.

15. Third-Party Links, Offers, and Services

Our apps, websites, ads, or reward experiences may contain links to third-party websites, apps, offers, surveys, games, advertisers, or partner services.

We are not responsible for the privacy practices, content, or policies of third-party services. When you interact with a third-party offer or service, their own privacy policy and terms may apply.

We recommend reviewing the privacy policy of any third-party service before providing information or completing an offer.

16. App Stores and Platform Providers

When you download or use our apps through platforms such as Google Play or the Apple App Store, those platforms may collect and process information according to their own privacy policies and account settings.

Your use of app store services is subject to the privacy policy and terms of the relevant platform provider.

17. Do Not Track Signals

Some browsers may send "Do Not Track" signals. Because there is no uniform industry standard for responding to such signals, our services may not respond to all Do Not Track signals.

Where required by law, we will honor applicable opt-out preference signals or similar legally recognized mechanisms.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal obligations, or business operations.

When we update this Privacy Policy, we will revise the "Last Updated" date above. If changes are material, we may provide additional notice where required.

Your continued use of our services after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

19. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

For privacy rights requests, please include enough information for us to identify your account or interaction with our services and process your request.